Privacy Policy
Effective Date: 05/01/2026 | Last Updated: 05/01/2026
1. Introduction
Welcome to MX Trader Ltd ("we", "us", "our").
We operate an online marketplace that allows the public to buy and sell off-road bikes and related equipment.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website or services.
By using MX Traders, you agree to the practices described in this policy.
2. Information We Collect
We only collect the minimum personal information required to operate the MX Traders marketplace. This includes:
- First Name
- Last Name
- Email Address
- Contact Phone Number
We do not collect payment details, addresses, demographic data, or tracking data beyond standard website logs.
3. How We Use Your Information
We use your personal information only for the following purposes:
3.1 Account Creation & Management
To register your account, verify your identity, and allow you to access our marketplace.
3.2 Buyer–Seller Communication
To allow buyers and sellers to contact each other safely through the platform when responding to listings or completing a transaction.
3.3 Customer Support
To respond to enquiries, assist with issues, and maintain the safety and integrity of the platform.
3.4 Safety, Security & Fraud Prevention
To detect and prevent suspicious activity, fraud, or misuse of the platform.
We do not sell or lease your data to any third parties.
4. Legal Basis for Processing (UK GDPR)
We process your personal information under the following lawful bases:
- Contractual Necessity: To provide you with access to the MX Traders marketplace.
- Legitimate Interests: To maintain a safe, functional platform and prevent misuse or fraud.
- Legal Obligation: To comply with applicable UK laws and assist law enforcement when required.
5. Sharing Your Information
We only share your information when necessary. This includes:
- Service Providers: Technology providers who host our website or maintain our systems (e.g., web hosting, email services). These partners are required to protect your data under strict agreements.
- Legal or Regulatory Authorities: If required by law, court order, or to prevent fraud, threats, or illegal activity.
We do not share your data with advertisers or marketing companies.
6. Data Storage & Security
We take appropriate technical and organisational measures to protect your personal data from:
- Unauthorised access
- Loss
- Alteration
- Disclosure
Your data is stored securely within the UK or in data centres compliant with UK GDPR requirements.
7. Data Retention
We retain your information only as long as necessary to:
- Keep your account active
- Comply with legal or regulatory requirements
- Resolve disputes or prevent fraud
If you close your account, your data will be deleted or anonymised within a reasonable timeframe unless we are required to retain certain information by law.
8. Your Rights (UK GDPR)
You have the following rights regarding your personal information:
- Right to Access – Request a copy of the data we hold about you.
- Right to Rectify – Correct inaccurate or incomplete information.
- Right to Erasure – Request deletion of your information (in certain circumstances).
- Right to Restrict Processing – Limit how we use your data.
- Right to Data Portability – Request a copy of your data in a transferable format.
- Right to Object – Object to certain types of processing.
To exercise your rights, contact us using the details below.
9. Cookies & Tracking
MX Traders uses only basic, essential cookies required for:
- Website functionality
- Account login
- Security
We do not use advertising cookies, behavioural tracking cookies, or analytics cookies unless explicitly added later with user consent.
10. Children's Privacy
MX Traders is not intended for individuals under 18 years old.
We do not knowingly collect personal data from minors.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
When changes are made, the "Last Updated" date will be revised.
Continued use of the platform indicates acceptance of the updated terms.
